Contacts

How to Reach Us

If you have questions or feedback about Basswin casino, please get in touch with us at [email protected].

What You Can Write About

We welcome your enquiries on the following matters:

• Questions about our content
• Corrections or inaccuracies you've spotted
• Your feedback and suggestions
• Partnership requests

Response Time

We aim to reply to all enquiries within a few business days. Please allow adequate time for us to get back to you.

Questions About Your Casino Account

Please note that we are not a gambling operator. If you have questions about deposits, withdrawals, bonuses, account verification or any other account-related matters, please contact Basswin's own customer support team directly. They will be able to assist you with your account.

Need Help With Gambling?

If you're concerned about your gambling or need support, the National Gambling Helpline is available 24/7. You can contact them on 0808 8020 133 (free, confidential service) or visit BeGambleAware.org for information and resources.